SSRNLLMs & Text
Artificial intelligence, natural language processing, and machine learning to enhance e-service quality on e-commerce platforms
The paper discusses how AI technologies like chatbots and personalized recommendation systems can improve service quality and boost sales on ecommerce platforms.
Featured in No. 52 on 5 Jun 2024 · 6 days after release · 10 citations today
- Released
- 30 May 2024
- First featured
- No. 52 · 5 Jun 2024
- Citations (Semantic Scholar)
- 10
- Influential citations
- 0
- Published in
- Not yet, as far as Semantic Scholar knows
- Shares when featured
- 4
- Identifier
- SSRN 4847952
Citations and venue from Semantic Scholar (ODC-BY), refreshed weekly. Summary: Quant Letter (CC BY 4.0).